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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janice Smith

Janice Smith

September 21, 2024

5  out of  5
rating by Janice Smith
"I appreciate how Ms. Kim and Ms. Jeannette took care of me, at such a difficult time. Ms. Kim is compassion yet remained professional. Ms. Jeannett was very patient and explained the safe driving program. This office has a very good team. Glad I am a customer."
We responded:
"Thank you for your kind review, Janice. I am glad to hear our team was compassionate and helpful during a difficult time for you. Let us know if there is anything else we can do to help ease your stressful situation. -Scott"
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PXdaPLUGG

August 22, 2024

5  out of  5
rating by PXdaPLUGG
"Took my homegirl here she needed a trustworthy agent and Kimberly took care of her very quick with no problems."
We responded:
"I am so glad we were able to help! Thank you for your 5-star review, we appreciate your recommendation. -Scott "
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Esmeralda Orihuela

August 6, 2024

5  out of  5
rating by Esmeralda Orihuela
"Excelente servicio .El agente John es una excelente persona, muy atento , servicial y sobretodo tiene mucha paciencia . Los recomiendo al 100."
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mario roman

August 2, 2024

5  out of  5
rating by mario roman
"Me and my wife have been looking for an insurance that did not feel like we were being scammed which is hard these days. We came into Stat Farm for a simple quote to look around, but the moment we sat with Kimberly we were presented and explained over 13 different ways on how were going to save and how much we were going to save. Her explanation made everything simple and basic to understand. For someone like me who sometimes forgets to ask certain questions, she made sure everything was as clear as possible, to the extent we de decided then an there to switch. 1000% recommended for peace of mind that you know what your buying and/or paying for."
We responded:
"ank you for your very kind review! I am so glad that you feel comfortable and content with your policy and service. Please let us know if there is anything you need in the future."
Profile photo of Jason Phawkumeannn

Jason Phawkumeannn

July 26, 2024

5  out of  5
rating by Jason Phawkumeannn
"Best State Farm Agency in the area the agent that had made my experience more valuable and hassle free was Kimberly."
We responded:
"I am glad to hear we were able to assist you, Jason! Thank you for leaving us a review and choosing to do business with our office. -Scott "
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joe Bernal

July 5, 2024

5  out of  5
rating by joe Bernal
"Veronica was very helpful and nice. Made adding my sons truck to my policy very smoothly . Thank-you"
We responded:
" You are very welcome, Joe! Thank you for taking the time to consider leaving us a review. We are very appreciative of you as a customer. -Scott "
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Jubee Vee

June 18, 2024

5  out of  5
rating by Jubee Vee
"I had been searching to lower my INCREASING auto renewal policies for over a year now. Kim was recommended to me and she helped with decreasing our auto insurance price as opposed to other companies. Kim was quick, efficient and made the process a breeze. Recommend."
We responded:
"Thank you so much for sharing your experience! We're glad to hear that Kim was able to assist you effectively in finding an auto insurance option that fits your needs. It’s great to know that her efficiency and dedication made the process smooth for you. We appreciate your recommendation and look forward to continuing to serve your insurance needs! - Scott"
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Stephanie Bourque

June 14, 2024

5  out of  5
rating by Stephanie Bourque
"After having my auto insurance with Scott Loomis State Farm for about 20 years I fiddled around with several other insurance companies thinking I was smart. I wasn't. I am back! Thank you for getting me set back up Kim!"
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M Torres

April 26, 2024

5  out of  5
rating by M Torres
"Kimberly was very experienced And a knowledgeable..And very, very helpful and patient. I got the quickest quote at a good price. So my day went very good. Thank you Kimberly"
We responded:
"Thank you for taking the time to leave such a positive review! We're delighted to hear that Kimberly was able to assist you with knowledge and patience, while also providing quick service. It's wonderful to know that your experience was a highlight of your day. We're here whenever you need us—thank you for choosing us for your insurance needs! - Scott"
Profile photo of Allen Chen

Allen Chen

April 25, 2024

5  out of  5
rating by Allen Chen
"Kim is amazing, she helped with a reasonable auto insurance price which is way cheaper than other companies. : )"
We responded:
"Thank you for your wonderful review, Allen! We're delighted to hear that Kim provided you with exceptional service and helped you choose an auto insurance plan that's not only affordable but also fits your needs. At State Farm, we take pride in offering great plans and caring customer service. Your happiness is our top priority, and we look forward to assisting you in the future. Drive safely! - Scott"
Profile photo of Susan Smith

Susan Smith

April 25, 2024

5  out of  5
rating by Susan Smith
"As always I would recommend State Farm to anyone needing insurance. Their team is helpful, kind and thoughtful of your needs and will walk you through the process step by step. By far the BEST TEAM I’ve ever met. Thank you Kim,Dalia and of course Scott❤️"
We responded:
" Susan, thank you for your kind words and for taking the time to leave us such a fantastic review! It’s a pleasure to help and make sure that your insurance needs are met with care. Kim, Dalia, and I are here anytime you need us, with kindness and thoughtfulness. We appreciate your support and look forward to continuing to serve you. Thanks again for recommending State Farm! - Scott"
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Griselda Cruz

April 4, 2024

5  out of  5
rating by Griselda Cruz
"Kimberly Cruz fue muy amable en asistirnos con el proceso de la aseguranza de carros. Contesto a todas nuestras preguntas. Muchas gracias Kimberly"
We responded:
"¡Gracias por hablar tan bien de Kimberly! Apreciamos que se haya tomado el tiempo para dejarnos una reseña y esperamos trabajar con usted en el futuro. -Scott "
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IsVi Ga

April 1, 2024

5  out of  5
rating by IsVi Ga
"Me antendio Kimberly Me dio un trato amable como si fuera mi fam Aclaro mis dudas Y no tardo mas d 3 min en enviarme mis tarjetas d aceguranza Un exelente trato y un muy buen servicio Se nesecitan mas personas a si como kimberly Bendiciones"
We responded:
"¡Muchas gracias por sus amables palabras! Nos alegra saber que tuvo una experiencia tan positiva con Kimberly. Nos esforzamos por hacer que nuestros clientes se sientan como en familia. ¡Gracias por elegirnos como su proveedor de seguros! - Scott "
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Maritza Queen

April 1, 2024

5  out of  5
rating by Maritza Queen
"Kimberly J. Cruz is my go to person, she’s been helping me for over a year now, she’s super sweet and is very patient with all questions or concerns. 10 ⭐️"
We responded:
"Thank you so much for your incredibly kind words, Kimberly is indeed a star in our team! We're happy to hear that she's been able to provide such excellent assistance to you over the past year. Your feedback will serve as a wonderful encouragement to her. If you have any more questions or concerns in the future, don't hesitate to ask - we're here to help! - Scott"
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Edith Cruz

March 13, 2024

5  out of  5
rating by Edith Cruz
"La srata. Kimy tubo un buen trato conmigo muy amable y atenta en todo momento estoy muy satisfecha por estar en esta aseguradora gracias por el buen trato🫱🏻‍🫲🏼🙏🏼"
We responded:
"¡Gracias por tus amables palabras, Edith! Nos alegra saber que tuvo una experiencia tan positiva con Kimy. Estamos aquí para ayudarte en todo momento y apreciamos tus palabras amables. ¡Gracias por escogernos! "
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Elva Munoz

March 12, 2024

5  out of  5
rating by Elva Munoz
"Excellent service ! They are nice and friendly, they help me find what I needed."
We responded:
"I am so happy that my team and I could assist you with your insurance needs! Thank you for choosing us, Elva! "
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Sebastian

March 8, 2024

5  out of  5
rating by Sebastian
"Awesome help I got this morning"
We responded:
"Sebastian, it's fantastic to hear you received awesome help this morning! We're here to make sure you get the proper insurance for your need so you are able to start every day off perfectly. Thanks for sharing your experience! "
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Vivica Valencia

March 7, 2024

5  out of  5
rating by Vivica Valencia
"Veronica Ramirez is very sweet, patient, and informative. She was able to explain everything to where I could understand and was able to get us the best rates for my situation. Not only that she is bilingual and was able to talk to my family member as well. I recommend going to Veronica anytime and she will help you more then you know."
We responded:
"Vivica, thank you immensely for your glowing review of Veronica Ramirez's service. We are thrilled to hear about your positive experience and how Veronica's sweetness, patience, and informative guidance made a significant difference. Thank you for choosing us!"
Profile photo of Jeremy Dykstra (BiggyTalls)

Jeremy Dykstra (BiggyTalls)

February 28, 2024

5  out of  5
rating by Jeremy Dykstra (BiggyTalls)
"Fast and easy process! Veronica Ramirez was very helpful and knowledgeable every step of the way. She was even patient with me when I couldn't get back to her for a couple days. She still had everything saved and ready to go the moment we got back In touch again. Thank you ma'am for making this a very it's easy and pleasant experience!!"
We responded:
"I am so happy to hear about your positive experience, Jeremy. I am glad to hear our customer service lived up to your expectations. Please let us know if you need assistance in the future! -Scott"
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Stephanie Jones

February 27, 2024

5  out of  5
rating by Stephanie Jones
"Veronica is the best! She worked with me to find the best quote/policy. Awesome representative 10/10"
We responded:
"Your positive review means so much to our office! I am glad to hear Veronica was able to find a policy that works best for you. Give us a call whenever you need! -Scott"
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Janie Reyes

February 9, 2024

5  out of  5
rating by Janie Reyes
"Kim called me today and gave me a quote knowing my other policy was ending. She was so great. Very helpful, quick and straight to the point. I definitely recommend on letting her help you find a great quote"
We responded:
"Thanks a ton for the review! Kim is indeed a rockstar when it comes to helping our customers choose the plan that fits their needs. It's awesome to hear she was able to assist you swiftly and effectively. We'll make sure to give her a high-five for a job well done! Should you need anything else down the road, just give us a shout. Your recommendation means the world to us! - Scott"
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Estella Espinoza

January 31, 2024

5  out of  5
rating by Estella Espinoza
"Kim was very helpful and great customer service."
We responded:
"Hey there, Estella! Thanks a bunch for the stellar review! Kim's delighted to hear you found the assistance top-notch. If you ever need anything else, we're just a call away. Your support means the world to us! - Scott"
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John

January 31, 2024

5  out of  5
rating by John
"Kim was very helpful with the information i needed she left no questions unanswered and very kind hands down best customer service I’ve ever had"
We responded:
"John, we’re happy to hear about your positive experience with Kim! She's all about leaving no question unanswered and delivering great customer service. We'll make sure to pass on your kind words to her. If you ever need assistance again or just want to chat, we're here for you. Thanks a bunch for sharing your feedback and being a part of our community! - Scott"
Profile photo of XtinaMarie Hidalgo

XtinaMarie Hidalgo

January 26, 2024

5  out of  5
rating by XtinaMarie Hidalgo
"I would like to say Kim was a great help. She quickly assisted me and within a few minutes I was all set!! Definitely recommend this location 🙂"
We responded:
"We're happy to read about your positive experience, and we're glad Kim made it great for you! We're all about quick help and making sure you're set in no time. Thanks a bunch for the shout-out, and we're here whenever you need assistance or just want to chat about insurance adventures. Safe travels on this coverage journey! - Scott"
Profile photo of Erika Carlos

Erika Carlos

January 25, 2024

5  out of  5
rating by Erika Carlos
"Ms. Kim was very helpful and nice, great customer service definitely will recommend to family and friends."